14 January 2026

AliExpress Tracking Guide: How to Track Your Order

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AliExpress has become one of the go-to platforms for shoppers worldwide looking for affordable products and a wide selection of items. But with extended delivery times and multiple shipping carriers in the delivery process, tracking an AliExpress order can sometimes be confusing. Understanding how to track your package from purchase to doorstep is essential to ensuring a smoother online shopping experience.

TL;DR:

AliExpress provides tracking numbers for most shipments, allowing customers to follow their order’s journey through the AliExpress website or third-party tracking tools. You can find your tracking number under “My Orders” in your account. While updates may take time due to international handling, tracking helps monitor delays or issues. Use apps or tools like 17Track or Cainiao for more detailed information.

How Tracking Works on AliExpress

Once a shopper completes a purchase on AliExpress, the seller processes the order and ships it via a logistics company. Depending on the shipping method selected—ranging from AliExpress Standard Shipping to local couriers—the tracking options and detail may vary. Typically, sellers upload a tracking number within a few days of order confirmation.

Buyers can use this tracking number to monitor their package through:

The AliExpress website or mobile app
Third-party tracking sites
Local courier services once the item reaches the destination country

Where to Find Your Tracking Number

To begin tracking an item, users must locate the tracking number associated with their order. Here’s how:

Log in to your AliExpress account.
Go to the ‘My Orders’ section.
Find the product you want to track and click on ‘Track Order’.

This will open a tracking page that displays the latest updates and carrier-handled information. Most of the time, AliExpress displays a short timeline with shipping milestones—like “Shipment departed,” “Arrived at sorting center,” and “Delivered.”

AliExpress Shipping Methods and Their Tracking Capabilities

The availability and accuracy of tracking largely depend on the chosen shipping method. Here are some popular options and their trackability:

AliExpress Standard Shipping: Offers full tracking capabilities and is one of the most reliable methods.
Cainiao Super Economy: Mild tracking; may stop updating after the package leaves China.
DHL, FedEx, UPS: Full, real-time tracking, faster delivery, but more expensive.
China Post Registered Air Mail: Offers some tracking, particularly during the international transit phase.
SunYou Economic Air Mail: Limited tracking. Updates may not be available once it enters the destination country.

Understanding these differences can help the buyer make more informed shipping decisions when placing an order.

Using Third-Party Tracking Tools

Although AliExpress provides an internal tracking option, many users prefer more detailed or real-time tracking experiences through external services. Some widely used tools include:

17Track: Supports multiple logistics carriers and auto-detects the provider based on the tracking number.
ParcelTrack: Offers real-time updates, mobile notifications, and an easy-to-use interface.
Cainiao: AliExpress’ logistics subdivision that gives in-depth progress on orders shipped through Cainiao methods.

To use these services, customers need only paste their tracking number into the platform’s search bar. Some apps also allow barcode scanning for even faster access.

Typical Phases in AliExpress Tracking

Most AliExpress tracking information is displayed using different statuses that provide insight into your package’s journey. Common shipping milestones include:

Order Processed: The seller has prepared your order and is initiating shipment.
Shipment Picked Up: The carrier has collected the package from the seller.
In Transit: Your order is en route and may travel between transit centers.
Cleared Customs: Customs inspection is complete.
Out for Delivery: The package is with the local courier.
Delivered: Item has successfully reached its destination.

What to Do if Tracking Stops Updating

Sometimes tracking information may pause for several days—or even weeks—due to customs or logistical challenges. Here’s what customers should do if updates stop appearing:

Wait at least 7-10 business days during international transit windows.
Check both AliExpress and third-party tracking platforms for updates.
Contact the seller for clarification or more information.
Open a dispute within AliExpress before the buyer protection period expires.

In most cases, delays are temporary, and the tracking will resume once the package enters the destination country.

Buyer Protection and Disputes

AliExpress offers a Buyer Protection Program that guarantees a refund if the item doesn’t arrive within the provided timeframe. It’s crucial to keep an eye on your order’s estimated delivery date and use the tracking number as proof in any dispute.

If a package is stuck or shows as “Delivered” although not received, buyers should:

Take screenshots of the tracking timeline.
Check with neighbors or a local post office.
File a complaint through the AliExpress dispute process.

Tips for Smoother Tracking on AliExpress

For the best tracking and delivery experience on AliExpress:

Choose sellers with high ratings and positive shipping reviews.
Opt for tracking-enabled shipping methods even if they cost slightly more.
Use mobile apps to receive real-time push notifications on your order’s status.
Be proactive. If there’s no change in tracking for more than 10 days, reach out to the seller.

Conclusion

Tracking purchases on AliExpress doesn’t have to be a mystery. With a little knowledge and the right tools, shoppers can follow their orders from warehouse to mailbox. Whether using AliExpress’s native tracking or third-party apps like 17Track, staying informed helps reduce frustration and ensures a better online shopping experience.

Frequently Asked Questions (FAQ)

Can I track all orders on AliExpress?
Not all orders are trackable. It depends on the shipping method chosen by the seller. Free or very low-cost shipping options often do not include full tracking.
What is the tracking number format on AliExpress?
Most tracking numbers follow international postal formats and look something like “LP123456789CN” or “YT9876543210YQ.”
Why is my tracking information not updating?
Tracking may not update during international shipping handovers, weekends, or national holidays. It can also pause during customs clearance.
How long does it typically take for AliExpress orders to arrive?
Delivery times vary by location and method, ranging from 10 days to over 60 days. Most orders arrive within 20-40 days.
What should I do if my order is marked as delivered but I didn’t receive it?
Verify the delivery with neighbors or your local post office, take screenshots as proof, and file a dispute through AliExpress before your protection period ends.