How to Turn Off Sign Language Interpreter (ASL) on HBO Max
Whether you’re a fan of top-tier entertainment or binge-worthy series, HBO Max offers a vibrant streaming experience for viewers of all abilities. As part of their dedication to inclusivity, HBO Max includes Sign Language Interpreter (ASL) features for select shows and movies. For viewers who do not need these accessibility options, there may be instances where you prefer to disable the ASL interpreter. If you’re wondering how to do that, you’re in the right place.
This guide will explain how to turn off the ASL sign language interpreter on HBO Max, and it will also help you understand when and why this feature might appear in the first place.
Why You Might See a Sign Language Interpreter on HBO Max
The presence of an ASL interpreter typically happens in content specially produced to be accessible for the Deaf and Hard-of-Hearing communities. A small video box showing an interpreter may be integrated into certain shows or educational content. This feature ensures that essential information and entertainment are equally accessible.
However, if you’re seeing this feature and don’t require it, you can usually disable it — though the accessibility settings differ based on the device you’re using to stream. Let’s walk through the steps.
Steps to Disable ASL Interpreter on HBO Max
1. Confirm Whether It’s an ASL Version
Some shows or specials are produced in two versions — one with ASL interpretation and one without. Before diving into settings, check whether you’re watching a specific version titled something like:
- “XYZ Program (ASL Version)”
- “XYZ Program with ASL Interpreter”
If that’s the case, your easiest solution is to search for the standard version of the program without the ASL label.
2. Use Playback Settings (If Applicable)
While ASL isn’t classified the same as subtitles or audio tracks, some programs may let you turn off the interpreter through the playback interface. Here’s how you can check:
- Start playing the content.
- Look for the speech bubble icon or “Audio & Subtitles” option.
- Check if there’s an “ASL Off” or a similar setting to select.
Keep in mind: traditional ASL interpreters are not toggled like subtitles and may be baked into the video itself, especially for educational or children’s content.
3. Choose a Different Version or Program
If the ASL interpreter is part of the video content itself (i.e., part of the original video recording), then there’s no way to turn it off from playback settings. Instead:
- Return to the show’s main page.
- Look for alternate versions under “Extras,” “Episodes,” or “Other Versions.”
- Select the one without ASL or any accessibility tags.
4. Try a Different Device or Update Your App
Sometimes, interface differences across devices (like Roku, smart TVs, or mobile phones) can affect your available settings. If you don’t see any ASL toggle or alternatives, try switching to a different device or making sure your HBO Max app is fully updated.
What If You Still Can’t Turn It Off?
If none of the above methods work, you might consider reaching out to HBO Max’s customer service. Here’s what you can do:
- Visit the HBO Max Help Center.
- Search for ASL or accessibility settings.
- Use the live chat or email option to ask for a non-ASL version of the program.
Conclusion
ASL interpretation is an invaluable tool for millions of viewers, offering inclusivity and improved access. However, for those who do not require it, the ability to switch to a version without an interpreter can significantly enhance the viewing experience. Whether it’s as simple as choosing a different version or diving into your playback settings, the solution is often just a few clicks away.
With platforms like HBO Max continuing to evolve, it’s likely that more flexible controls over features like ASL interpretation will be available in the future. Until then, now you know how to control what you see and tailor your streaming experience to your own preferences.