What is the phone number for United Healthcare Community Plan Texas provider?
21 March 2025

What is the phone number for United Healthcare Community Plan Texas provider?

Finding the right contact information for your healthcare provider is essential, especially when dealing with a major organization like UnitedHealthcare. If you are a provider in Texas working with the UnitedHealthcare Community Plan, having quick access to the correct phone number can help streamline administrative tasks, resolve issues, and ensure the best patient services.

About UnitedHealthcare Community Plan Texas

UnitedHealthcare Community Plan is one of the leading managed care organizations in Texas, providing healthcare coverage for individuals and families who qualify for Medicaid, CHIP, and other government-sponsored health programs. The plan is designed to ensure accessible and affordable healthcare services for low-income individuals, pregnant women, children, and people with disabilities.

Provider Services Phone Number

If you are a healthcare provider looking for assistance with UnitedHealthcare Community Plan in Texas, you can contact the provider services line. The dedicated support team can help with claims, eligibility verification, prior authorizations, and other provider-related inquiries.

UnitedHealthcare Community Plan Texas Provider Phone Number:

  • Main Provider Services: 1-888-887-9003
  • TTY for Hearing Impaired: 711
  • Medicaid Provider Services: 1-877-597-7799

It is always recommended to have your National Provider Identifier (NPI) and Tax ID ready when calling to ensure quicker assistance.

Services Available Through Provider Support

When calling UnitedHealthcare Community Plan Texas provider services, you can expect assistance with various key areas, including:

  • Claims and billing support: Get help with reimbursement issues, denied claims, and processing queries.
  • Eligibility verification: Confirm patient eligibility before providing services.
  • Prior authorizations: Check requirements and submit prior authorization requests for certain procedures and treatments.
  • Provider portal assistance: Receive guidance on using the online portal for easier claims filing and information access.
  • Credentialing and contracting: Manage your enrollment and credentialing with the health plan.

How to Reach UnitedHealthcare More Efficiently

To ensure a smoother experience when calling the provider service line, follow these tips:

  1. Call during non-peak hours: Mornings and late afternoons are often less busy than midday.
  2. Use the online provider portal: Many tasks, like checking claims status, can be done online without a phone call.
  3. Have all necessary documentation ready: Keep patient details, NPI, and claim information in front of you before calling.
  4. Use alternative contact methods: If needed, consider using email or fax options for non-urgent matters.

UnitedHealthcare Community Plan Texas Provider Portal

UnitedHealthcare also offers a provider portal, where healthcare professionals can manage their interactions online. Through the portal, you can:

  • Check patient eligibility and benefits
  • View and submit claims
  • Access provider manuals and guidelines
  • Retrieve payment details

To access the portal, visit the UnitedHealthcare Provider Website and log in with your credentials.

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Conclusion

As a healthcare provider in Texas, knowing how to contact UnitedHealthcare Community Plan can make navigating the healthcare system much easier. Whether you need support with claims, eligibility checks, or prior authorizations, contacting the right department can save time and frustration. By utilizing both phone support and online resources, providers can ensure efficient operations and better care for their patients.

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